Returns & Exchanges

We’re committed to 100% satisfaction guaranteed. If you’re unhappy with your purchase, we’ll find a solution for you.

We offer free returns & exchanges within the USA. As long as your product is unworn, unused, or unwashed, and within 45 days of delivery – we’re happy to process your request. All international customers are responsible for shipping back their return or exchange to us. For international orders, please email hello@jackdonnelly.com.

To initiate your return or exchange, please click here:

Start Return >

Our online portal will provide you with a shipping label (PDF) that you can print at home and use to send back to us.

Returns will be refunded in the original payment method or store credit.

For any questions, or want to discuss fits and sizes, please email hello@jackdonnelly.com.